Overview

You may want to remove a user completely from your Beeswax account after you have previously added them to a segment.

Removing a User

For example, if a user enacts their GDPR right to be forgotten in Europe, and requests to be removed from your and your data processors’ systems then the following method will remove them from all of your Beeswax segments.

You will need to create a file which is line separated with a single Device ID / IDFA / Beeswax Cookie ID per line - for example:

Next, you will need to upload this file to Beeswax (see more detailed instructions here)

Then ensure that the following parameters are added to the segment_upload API POST:

• “operation_type”: “REPLACE_ALL_SEGMENTS”
• For GDPR requests: “continent”: “EMEA”