Table of Contents
What is Vendor Inbox?
Vendor Inbox is a platform for vendors to review and process order requests from agency buyers who use OneStrata. The combination of OneStrata and Vendor Inbox creates a streamlined, electronic, and integrated order purchasing workflow.
Benefits For Buyers
For OneStrata users, the benefits of Vendor Inbox include:
- Send and update orders easily: Vendor Inbox is integrated with the OneStrata workflow, meaning that orders can be sent from OneStrata to Vendor Inbox with a single click.
- Stay up-to-date on orders: All communications and actions from Vendor Inbox are immediately sent back to OneStrata and viewable by all OneStrata users with the appropriate permissions, helping provide clarity and transparency. The Vendor Inbox history remains linked to the original order in OneStrata for easy future reference.
- Receive and actualize order delivery metrics immediately: Vendors can send delivery metric information from Vendor Inbox orders directly to the original OneStrata campaign.
Benefits For Vendors
For vendors, the benefits of Vendor Inbox include:
- View orders in one place: Vendor Inbox aggregates orders from different OneStrata buyers into a single dashboard. Plus, order and billing information is displayed directly in the browser, reducing the need to download and organize individual PDFs and Excel sheets for each order (orders can still be downloaded as needed).
- Compare historical order versions: Vendor Inbox's order versioning system makes it easy to find previous versions of an order and compare the changes between order versions.
- Share order access with teammates: Vendor Inbox users can let other Vendor Inbox users view or take action on their orders, without needing to share their login credentials.
Get Started with Vendor Inbox
If you're new to Vendor Inbox, here are some resources to help you get started:
| General Resources |
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|---|---|
| Resources for Buyers | |
| Resources for Vendors |
Vendor Inbox Workflow
Buyer sends the order
In OneStrata, the buyer sends an order request to the Vendor Inbox user.
Vendor is notified
The vendor receives an email notification that they have been sent a new order in Vendor Inbox.
Vendor reviews the order
The vendor logs in to Vendor Inbox and reviews the order.
Vendor takes action on the order
In Vendor Inbox, the vendor confirms or rejects the order. The order status is sent back to OneStrata.
Vendor Inbox Documentation
- Navigate Vendor Inbox — How to access different parts of the Vendor Inbox platform.
- Vendor Inbox - Order Management
- Vendor Inbox - Vendor Orders Page — The Vendor Orders page displays all of the orders assigned to or shared with a Vendor Inbox user.
- Vendor Inbox - Vendor Order Details Page — The Vendor Order Details page displays detailed information about a specific order.
- Vendor Inbox - View Orders — How to view and filter orders in Vendor Inbox.
- Vendor Inbox - Open or Download an Order — How to view an order's details or download an order in Vendor Inbox.
- Vendor Inbox - Confirm or Reject an Order — How to confirm or reject an order in Vendor Inbox.
- Vendor Inbox - Send Delivery Metrics to OneStrata — How to send an order's delivery metrics from Vendor Inbox to OneStrata.
- Vendor Inbox - Order Access Management
- Vendor Inbox - User Access Page — The User Access page is where a Vendor Inbox user can manage who else has access to their orders.
- Vendor Inbox - Share or Stop Sharing Order Access — How to share (or stop sharing) order access with another Vendor Inbox user.
- Vendor Inbox - Account Administration
- Vendor Inbox - Account Settings Page — The Account Settings page is where a Vendor Inbox user can manage their user information and password.
- Vendor Inbox - Create an Account — How to create a Vendor Inbox account.
- Vendor Inbox - Manage Account and Password — How to change the user information or password of a Vendor Inbox account.