Table of Contents
Overview
A range of alerts keep users informed about various campaign activities, such as creative approvals, budget limits, campaign end dates, and video transcoding statuses. Alerts are delivered through three channels:
- UI Alerts: Visible in the top right corner of the interface, next to the bell icon.
- Email: Alerts can be sent to multiple email addresses, which should be entered in a comma-separated list without spaces.
- Slack: Alerts can be directed to specific Slack channels and are able to be customized with different emojis. To set this up, create a Slack channel, add your API key in the Buzz UI (obtained from Slack's API token page), and configure your alert settings by navigating to Admin > Alert Settings in the UI navigation bar.
Accessing Alert Settings
To access Alert Settings, navigate to Admin > Alert Settings at the top of the screen. Alternatively, click the bell icon 
and select Settings.
Alert Types
The following are the types of alerts that are supported. Each alert type can be turned on or off and may have an email address specified. Additionally, a slack channel and emoji can be assigned to the alert. For Slack alerts, the Slack API key must be provided as well. All of the following alerts may be configured and turned on or off at any time.
| Alert Type | Description |
| Slack API Key | The Slack API token used to authenticate. Users who already have a Slack integration for notifications will continue to receive them as usual. However, for those seeking to set up new Slack notifications, this option is temporarily unavailable. The FreeWheel DSP team is in the process of migrating to a new integration system, so new Slack notification setups are on hold until further notice. |
| Banned Ads | When an ad is marked by the system as malicious and will not serve on any exchange. There will also be a notification that a creative has been "Rejected" by ClarityAds on the creative screen. |
| Bid Model Version Failed | When a bid model version failed to be processed. |
| Campaign Expiration | When a campaign has passed its end date |
| Campaign Spend | When a campaign has met or exceeded its budget |
| Creative Approval | When a creative approval status is changed to "Approved" |
| Creative Disapproval | Whenever a campaign is disapproved. |
| Line Item Not Serving | When an active line item has not served over a 24 hour period |
| Line Item Expiration | When a line item has passed its end date |
| Line Item Spend | When a line item has met or exceeded its budget |
| Segment Upload Error | When a pending segment upload fails. |
| Segment Upload Success | When a pending segment upload completes successfully. |
| Segment Upload | Any change in segment upload status. |
| Video Transcoding | When a video file has completed transcoding. VAST 2.0, InLine creatives need to finish transcoding before the creatives can be set to "active". |