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Starting September 30, 2024, all Oracle products, including BlueKai, MOAT, and Grapeshot segments, as well as MOAT post bid measurement, will no longer be available on the Beeswax platform. If this impacts you, Beeswax account teams are available to assist in finding alternative options. For questions, please contact your Beeswax account representative.



Table of Contents


Overview

Beeswax offers a range of useful alerts to keep users informed about various campaign activities, such as creative approvals, budget limits, campaign end dates, and video transcoding statuses. Alerts are delivered through three channels:

  1. UI Alerts: Visible in the top right corner of the Beeswax interface, next to the bell icon.

  2. Email: Alerts can be sent to multiple email addresses, which should be entered in a comma-separated list without spaces.

  3. Slack: Alerts can be directed to specific Slack channels and are able to be customized with different emojis. To set this up, create a Slack channel, add your API key in the Buzz UI (obtained from Slack's API token page), and configure your alert settings by navigating to Admin > Alert Settings in the UI navigation bar.



Accessing Alert Settings

To access the Alert Settings page, navigate to Admin > Alert Settings at the top of the screen in Beeswax.


Alert Types

The following are the types of alerts that are supported by Beeswax. Each alert type can be turned on or off and may have an email address specified. Additionally, a slack channel and emoji can be assigned to the alert. For Slack alerts, the Slack API key must be provided as well. All of the following alerts may be configured and turned on or off at any time.

Alert TypeDescription
Slack API Key

The Slack API token used to authenticate.

Banned AdsWhen an ad is marked by the Beeswax system as malicious and will not serve on any exchange. There will also be a notification that a creative has been "Rejected" by ClarityAds on the creative screen. 
Bid Model Version Failed

When a bid model version failed to be processed.

Campaign ExpirationWhen a campaign has passed its end date
Campaign SpendWhen a campaign has met or exceeded its budget
Creative ApprovalWhen a creative approval status is changed to "Approved"
Creative DisapprovalWhenever a campaign is disapproved.
Line Item Not ServingWhen an active line item has not served over a 24 hour period
Line Item ExpirationWhen a line item has passed its end date
Line Item SpendWhen a line item has met or exceeded its budget
Segment Upload Error

When a pending segment upload fails.

Segment Upload Success

When a pending segment upload completes successfully.

Segment Upload

Any change in segment upload status.

Video Transcoding When a video file has completed transcoding. VAST 2.0, InLine creatives need to finish transcoding before the creatives can be set to "active".
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