The Knowledge Hub is the home for FreeWheel's product documentation, including user guides, release notes, and other technical materials. It contains articles which cover both our demand and supply sides of the AdTech industry. These products include, but are not limited to, the following:
- FreeWheel Streaming Hub (which includes FreeWheel SSP)
- FreeWheel DSP
- OneStrata
For an overview of the Knowledge Hub and how to use this site effectively, please refer to the details below.
Access
The Knowledge Hub contains both publicly-available materials and proprietary documentation. Public content, like this page, can be accessed freely, while proprietary documentation requires a login. Proprietary access is provided by your FreeWheel account or support representative.
To ensure you have the appropriate access to documentation needed to effectively use the Knowledge Hub, contact your FreeWheel representative if needed.
Navigation
Within a documentation space (like this "Welcome" space), efficient navigation can be achieved by either conducting a search or by utilizing the left navigation bar to move from article to article.
Search
The Knowledge Hub provides a functional, scalable search function within each product documentation space's left navigation bar. To find this, navigate to User Guides > (Product) User Guide. Please see Search Best Practices for details on best practices for efficient search within the product documentation space.
Feedback
The Knowledge Hub is a living knowledge base, meaning documentation is continuously being updated. Your feedback on the content's usefulness is critical to ensure FreeWheel's user materials are clear and concise. To provide feedback on any article, click "Provide feedback on this article" at the bottom of a page, and let us know how we are doing!