---
title: "About Orders"
canonical: "https://hub.freewheel.tv/space/OS/115114007/About%20Orders"
format: markdown
---
Order Terms and Concepts This section contains information about terms and concepts related to orders in OneStrata. Order Confirmation Types The process of sending an order in OneStrata ( by clicking the  Send  button on the  Order Details page )  depends on how the Order Partner has been configured to receive and confirm orders. This setting is defined on the  Administration  >  Entity Management  >  Order Partners  > (Specific Order Partner) >  Details  tab, in the  Order Approval Confirmation Setting  section. There are three types of order confirmation: External confirmation In-system confirmation Auto-confirmation Order Confirmation Type Description External Confirmation When an order is sent in OneStrata  to an Order Partner configured for external confirmation (an external Order Partner), some actions are done in OneStrata, and some actions are done outside of OneStrata. Any communication with the vendor is done outside of OneStrata, for example, over email. Once the vendor confirms or declines the order request externally, a document (like a screenshot or PDF) is uploaded to OneStrata as proof of their response, and the status of the order is updated accordingly. See also: Send an Order to an External Order Partner In-System Confirmation When an order is sent in OneStrata to an Order Partner configured for in-system confirmation (an in-system Order Partner), the order request is sent to Vendor Inbox for further action. In Vendor Inbox, the selected vendor contact can confirm or decline the order request. Their decision is pushed to OneStrata, and the status of the order is updated accordingly. If the  internal seller workflow   is enabled, an in-system Order Partner can be further specified as an  internal seller Order Partner . Orders that are sent to an internal seller Order Partner are confirmed or declined in Vendor Inbox by an internal OneStrata  Seller user , not by a third-party vendor. See also: Send an Order to an In-System Order Partner Auto-confirmation When an order is sent in OneStrata to an Order Partner configured for auto-confirmation (an auto-confirmation Order Partner), the order request is automatically confirmed, and the status of the order is immediately updated to  Confirmed . Biddable suppliers and tech providers are typically configured for auto-confirmation. See also: Send an Order to an Auto-Confirmation Order Partner